top of page

SMS Privacy Policy

Last Updated: 9/20/2026

ALNOVA Health ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This SMS Privacy Policy explains how we collect, use, and protect information in connection with our text messaging (SMS) communications program.

 

Information We Collect
When you opt in to receive SMS messages from us, we collect your mobile phone number and any information you voluntarily provide, such as your name and the nature of your inquiry.

 

How We Use Your Information
We use the information collected to:

  • Send you the SMS communications you opted in to receive

  • Respond to your questions or requests

  • Improve our services and customer communications

 

No Sharing of SMS Opt-In Data
Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes. Your mobile information is used solely for the purpose of providing the services you requested.

Sub-Processors
We use third-party SMS service providers, including Textdrip and its underlying carrier network provider Twilio, to deliver text messages on our behalf. These providers process your phone number solely to transmit messages and are contractually bound to protect your information.

Data Retention
We retain your phone number and related SMS communication records for as long as necessary to provide our services and comply with legal and regulatory obligations.

Your Rights
You have the right to:

  • Opt out at any time by replying STOP to any message

  • Request help by replying HELP

  • Access or request deletion of your information by contacting us at kanin.khaimug@ushadvisors.com or 703.638.2386
     

Message and Data Rates
Message and data rates may apply. Message frequency varies.

Contact Us
If you have questions about this SMS Privacy Policy, contact:
ALNOVA Health
8609 Westwood Center Dr Ste 100, Vienna, VA 22182
Email: kanin.khaimug@ushadvisors.com
Phone: 703.638.2386

bottom of page